Need Help? Start Here | Atlantic Can

The guides on this page will help you to determine what size tin(s) you will need and assist you with our full line of accessories, including inserts, padded tops, shrink bands, reship cartons, and Y-shaped 3-way dividers.

At the bottom of the page you will find simple instructions on how to place an order for tins personalized with your logo or artwork.

All of our tins are food safe, and in accordance with FDA Regulations, we cannot accept returns for any reason. For this reason, it is very important that you take a moment to carefully consider the size tin you are ordering. If you go through the following steps and you’re still unsure what size will work best, call us. We’re here to help and you are welcome to purchase a sample tin, if necessary. Our Customer Service representatives are available Monday – Friday, 8:00 a.m. – 4:30 p.m. Eastern Time.

What size tin will I need for my product?
What are plastic inserts and do I need them for my product?
Padded Tops
Is there a way to seal my tins shut?
Individual Mailing Boxes
Y-Shaped 3-way Dividers For Popcorn Tins
Personalized Tins 101


What size tin will I need for my product?

The best way to determine the right size tin for your product is to create a simple template. All you need is a rulerpen or pencil and a blank sheet of paper. You’ll be creating a simple schematic that matches the diameter of the tin you are considering. You can find the dimension of each tin on the product’s webpage, or a list of all our most common sizes with photos on our Tin Sizes page. The diameter is the first measurement listed and height is the second.

As an example, let’s choose our 3C size tin, which is 8 1/8" D (diameter) by 3" H (height). Keep in mind that all measurements are for the inside dimensions of the tin.

Step One: Using the ruler, create a lower case “t” shape on the paper by drawing two 8 1/8” straight lines that connect at the midpoint.

Step Two: Starting at the end of the line at the top of the “t” shape (imagine the t is a clock and begin at the number 12 position), connect the end points of each line, moving in a clockwise direction and forming a circle as you go. As you move around the shape, the roundness of the tin will begin to appear.  Remember, this exercise is simply to give you a visual of the shape of the tin. The circle does not need to be perfect! You can also use a paper plate with a dimension that is as close as possible to the tin you are interested in; most paper plates come in a variety of sizes.

Step Three: Put the exact amount of product (cookies, candy, etc.) that you would like to place in the tin inside the circle. Make sure that your product will fit comfortably within the circle and then measure vertically with your ruler to ensure that the product isn’t more than 3” in height.

If you are putting in a small amount of product or your product is loose, such as candy, we suggest placing it in a plastic bag first, then positioning the bag so that it is within the diameter you have drawn. To determine height: if you are using loose product, hold the bag up and use the ruler to estimate a height of 3”. If you plan to use our plastic inserts, you will need to measure about 1/8” in from the edge of the diameter to allow room for the insert.

Still not sure? Need Help? Please call our Customer Service representatives at 800.841.0481 and they will be more than happy to assist you. Once you have narrowed your search to a size or two, you may purchase a sample.

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What are plastic inserts and do I need them for my product?

Our plastic inserts offer a professional look for a variety of products. We carry inserts that fit all of our round, square and rectangle tins. Most are available with multiple cavities (divided sections) and are also heat resistant up to 155 degrees — perfect for pouring candy like fudge directly into a tin.

To use the insert, simply pop it down inside the tin then gently push the edge of the insert down until it locks snugly under the inside lip of the tin. That’s all there is to it!

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Padded Tops

Similar to the quilted pads that you will find when you open a box of Valentine’s Day chocolates, our paper padded tops are white, with a subtle gold print that adds a finished look to your packaged product and helps to stabilize it during shipping. To use the pad, simply place the pad on top or or underneath your goodies.

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Is there a way to seal my tins shut?

Absolutely! We stock tamper resistant heat sealing shrink bands for all of our food safe tins. The bands are a must have accessory – whether you are selling your product from a storefront, shipping to customers or gift giving to friends and family. Our shrink bands seal the tin cover to the body of the tin so your product remains stable inside. Remember, you will need an Atlantic Can Heat Gun to apply the seal to your tin.


Step 1Remove a band from the sleeve.

Step 2: Slide the band down over the cover and center it so that half of the band is on the body and half is on the cover.

Step 3: Using the heat gun, carefully apply heat to the band and slowly go around the whole diameter of the tin. Keep heat several inches away from shrink band as the shrinking process is very quick and if heat is applied for too long, the shrink band will split or tear, making the band unusable. Don’t get discouraged if the first several times you try it and the band splits — you will get the hang of it! 

Step 4: We’re here to help! Call our Customer Service Team at 800.841.0481, Monday – Friday, 8:00 am – 4:30 pm (EST) for assistance.

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Individual Mailing Boxes

Our boxes are perfect for shipping your product to clients, family, and friends across the country. We offer two styles – our Red Bow mailers and our new Flip Top Boxes. Both are very durable and can handle even the roughest ground deliveries!

Red Bow Boxes: These boxes are perfect for delivery with flair. Each box is printed with a beautiful red bow on the cover and is simple to prepare for shipping. Simply fold the box at the pre-scored creases, slide the tin into the center, fold the ends together and tape shut. We recommend the use of a strong tape such as packing or mailing tape.

White Flip Top Boxes: Similar to a pizza or cake box, the white flip top box can securely ship many of our tins. To assemble the box, begin by placing the box in front of you with the two slits pointed toward you. This is the bottom of the box. Next, fold the panel at the bottom upward (look for the scored line on the panel). Then, fold the next crease toward you (this crease is also slightly scored). Fold the tabs on each end so that they meet just over the slits. Gently fold over the panel on the left side and slide it into place. The tab will remain in place to create the side of the box. Do the same for the other side to create the box bottom.

The part that remains is the box top. To create the top, fold in the wings on each side down so that they are positioned just inside the box. Next, fold the two smaller wings inward and insert into the sides of the other box. Congratulations - you just constructed an attractive, durable box!

NOTE: If you place your product in a bag (for example, nuts or trail mix) you can add decorative shred on the bottom of the box and simply place a bag or two of your product directly into the box. This is a great alternative to a tin and makes a very nice presentation. Once you get the hang of putting the boxes together, you will find their construction fast and simple, and you’ll be shipping product out in no time! As always, if you have any questions, contact our Customer Service Team at 800.841.0481 and they will be happy to assist you.

Popcorn Tin Mailing Boxes: Our 10T, 15T, 25T and 50T sized boxes are white with FRAGILE written on one side. To create these boxes, simply fold the box into shape and seal the top and bottom with mailing or packing tape. NOTE: Our Red Bow boxes fit both 5S and 8S size tins. To prepare for shipping, fold box into shape and seal the top and bottom with mailing or packing tape.

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Y-Shaped 3-Way Dividers for Popcorn Tins

Available for the 8S, 10T, 15T 25T and 50T model tins, our dividers are perfect for retailers who sell multiple flavors of their product in one tin. The dividers are simple to use and can be used to create two or three product spaces.

To add the divider to a tin, place the divider on a table with the glossy side facing down and the two short sides on each side. The widest part of the divider should be in the middle. You will notice that there is a perforated seam in the middle of the divider that moves straight up and then changes from being perforated to completely unattached. To construct the divider, fold the left side over to meet the right side. The divider will begin to take the shape of the tin. To create a 3-way divider, hold the divider in your hand and separate the two perforated panels along this line. If you’d prefer to use the divider for two products, keep the panels together when you place the divider into the tin.

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Step # 1: Find the right tin for your product. This process is explained at the beginning of Packaging 101. Follow those steps to determine which size is best for your product.

Uploading Artwork – It’s Easy!

If you’d like to send artwork for your tin, begin on our website home page. Scroll down to the bottom of the page to find a green button. Click the button and it will forward you to our Upload Artwork page. You will be prompted to input the passwords that are highlighted in grey and found just underneath the two boxes. Input the passwords and you will then be able to upload your artwork. There is a Description Box on the form that will require you to input the following information: name, address, phone number, and email address. Our printing department will contact you using this information, so please be sure that it is accurate. The form should also include the size of the tin (using the Atlantic Can item code) and the quantity that you would like to purchase.

Important Note: Our minimum order is just one case, and we are unable to break cases.

Step #2: In what format do I need to provide my logo/artwork? This is a very important step. Art files must meet our printing department’s criteria to ensure that your tin is of the highest quality.

The following formats are accepted:

  • eps/.pdf/.ai files (Adobe Illustrator, Acrobat, Indesign, etc.)
  • Raster-based or photographic images such as .tiff/.pdf/.jpeg (Adobe Photoshop, etc.)

Remember, contact our Customer Service representatives with questions and we will be happy to assist you. Call us toll free at 800.841.0481, Monday – Friday, 8:00 am – 4:30 pm (EST).

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